Knowledge Management

Tap the knowledge and capability of your entire organization.

Current reality

Today, In-House Departments often struggle to find and retain knowledge and best practices. Most rely on unstructured “tribal knowledge” that fails to scale as the team grows or changes, forcing costly re-work.

Desired state

Save team time and improve outcomes by making it easier to find answers and best practices. Nurture a culture of sharing, mutual support, and documentation across the organization.

  • Facilitate knowledge hubs and centers of influence across the organization
  • Ensure a consistent response on topics and issues
  • Design an intranet experience that makes sharing and finding best practices much easier
  • Encourage team members to document and share their work in standard templates and formats
  • Guard against loss of valuable knowledge caused by staff departures and role changes

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